What Makes an Open Door Policy Work?
Why do senior executives tell me they’re lying awake at night wondering why people aren’t walking in their “open door”? Obviously, they’re not interpreting this as good news. They’re responding to an intuition that they’re missing something critical or a sense that their relationships “should” be better. These senior executives tell me they would love it if people would challenge them. They tell me they know the value of this kind of conversation. But no one is darkening their door. And they’re stymied as to why. What’s missing to transform their open door policy into a practice that will accomplish their noble intention? Read On