Speaking
Personal and organizational uncertainty, risk and loss. We are more afraid of anticipated dangers—and of each other—than at any point in history. So, how do we get great work done together? Trust, respect, accountability and influence have to be more than just words. That means we need to get as competent at designing and developing our working relationships as we are at our subject matter expertise.
Mark Cappellino demystifies what it takes to have high-functioning relationships at work. This is not about acquiring “soft” skills, being vulnerable or having touchy-feely experiences. We each possess the concrete tools to create effective relationships at work that work: we just don’t know what these are or how to use them. Mark shares the “what” and the “how to” in easy-to-understand language. His keynotes range from 15 minutes (TED-talk style) to half-day events. Anything longer than 60 minutes gives participants a chance to work with his simple, powerful model for designing and developing effective relationships at work.
Get my people working together!
Conversation is the power source that drives value creation in businesses. It is what makes people and processes go. Change how we relate to one another and we change our conversations. Change our conversations and we can change our world.
During this interactive session, people learn how to use conversations to intentionally design, then develop their working relationships to change for the better. They create new insights and strategies for owning and delivering on the value-producing promises inherent in their roles. And they begin to understand how they can use interpersonal conflict to spark innovation and bring a new level of civility and respect to their professional relationships. Participants will leave with a plan to initiate and stay with a conversation they need to have in order to get great work done.
Curing the authority hangover
Many of us spend a large chunk of our mental and emotional energy worrying about the tension and noise in our relationships at work. Yet who wants to feel trapped when they could be experiencing a sense of aliveness and joy in working together?
This provocative and useful session has people look at how hierarchical authority keeps us all—including senior leaders—frustrated and stuck. Participants get to reflect on what blocks us from having effective and efficient conversations. They can move from rumination and speculation to conversations with each other. This keynote is particularly effective for anyone who wants to have greater influence, rather than more control.