June 26, 2014
Work gets done in conversations. Specifically, conversations where ideas get discussed and actions get taken. Without a preamble to our conversation, we run the risk of misinterpretation or misunderstanding. The preamble is an opportunity for both parties to clarify up front the purpose of the conversation they’re about to have and whether or not there is a role purpose for hierarchical authority in that dialogue.
May 28, 2014
As a managerial construct, hierarchal authority allows us to move information and knowledge. It allows us to manage processes, accountabilities, and decision-making responsibilities. It may even be necessary to effectively coordinate actions and transactions. But when it comes to having spontaneous and direct conversations, the authority granted by hierarchical position hinders the kind of influence we would hope to have–as leaders and with leaders.