Get to know the red thread

  • Agree To Disagree

    Agree That You Disagree

    Agreeing to disagree leaves us with the problems we started with. Conflict is actually an opportunity—but rarely do we see it that way.  

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  • Authority

    Influence

    Effective leaders access people’s full potential without relying on authority to get things done.

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  • Blame Or Bust

    Mutual Accountability

    Share accountability for leading a great challenge and reduce the risk of great missteps and failures.

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Mark Cappellino helps leaders design and develop working relationships in which great work gets done. Meet Mark

Leadership Coaching

What if you could masterfully initiate and lead conversations in which the future changes positively for everyone concerned?

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Speaking

What if everyone in your company could be as competent at their working relationships as they are at their subject matter expertise?

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Latest
Thoughts
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Mark

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February 16, 2015

The One & Only Team Dysfunction

Teams don’t always function well. We have an abundance of theories and practices about how to identify team dysfunctions and how to deal with them. But I’ve really only come across one fundamental dysfunction in all my years working with leaders and their teams.

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January 21, 2015

Love: The Language of Leadership

In our relationships at work and at home, we are trying to coordinate our actions to get things done. Yet we are constantly bumping up against our differences. Traditionally, we call this “conflict”. At the first sign of differences, we have only one fundamental choice to make. Will we choose contempt or compassion in how we interact with each other?

Read on

  • Mark worked with our senior management team during a time of difficult culture change. My team was neither prepared nor able to handle difficult conversations that were important to building trust and helping us to navigate this transition. After working with Mark, each of us is a better, more open communicator.”

    Michael Rosen

    President Kroll® Background America

  • Mark’s uniqueness is in the way he listens, observes and then reacts. I learned a lot about valuing and dealing with my emotions and how to use them as an ‘internal consulting service.’ I also learned to look more optimistically at my future as a professional and to not hide myself at my current level.

    Rolf Zimmer

    Director of IT Germany, Austria & Switzerland Microsoft

  • As a coach, Mark has a way about him of asking exactly the right questions, and listening and getting down to the core of things…even to the core of who you are. He helped me discover my unique, authentic leadership style, clarify my role in relationship dynamics, and more effectively lead from my strengths.

    Beth R. Chase

    President & CEO C3 Consulting LLC

  • After 10 years in corporate America and 30 years as an entrepreneur, there’s not much in business I haven’t seen and resolved. Sometimes I have difficulty seeing exactly what the current problem is. I can count on Mark to shine a light on the situation so I can see it clearly. He is straightforward and direct without being heavy-handed.

    Marc Fortune

    Former CEO, Century II and Founder, Force Five

  • Mark worked with our senior management team during a time of difficult culture change. My team was neither prepared nor able to handle difficult conversations that were important to building trust and helping us to navigate this transition. After working with Mark, each of us is a better, more open communicator.

    Michael Rosen

    President Kroll® Background America

  • The primary value of working with Mark was learning to be reflective of my leadership and personnel decisions. He had a critical impact on my ability to articulate a clear vision for our work and for our unit, one that connects directly to an institutional context. I am more conscientious about my leadership style and my team benefits from having clear direction and vision.

    Dr. Bennie Harris

    Vice President, Development & Alumni Relations Lipscomb University

  • Mark has an uncanny ability to broaden the lens of his audience so that true insight, learning and change take place. His approach is neither formulaic nor prescriptive. His willingness and capacity to move with the needs of an individual or group allows them the freedom to find the core issue or challenge and then to address it in a proactive, productive way.

    Janet McDonald

    Principal C3 Consulting LLC

  • Mark Cappellino is an unbeatable speaker…year after year. He helps leaders realize what they can do in the workplace that is more interactive, collaborative, and effective.

    Mark D. Cannon

    Associate Professor of Leadership & Organizational Studies Vanderbilt University

  • Having breakthrough conversations that really make a difference for our clients is critical to our consulting firm’s success. Working with several of our real-life situations, Mark helped us ‘unpack’ each challenging conversation, break it down, try out a different way of thinking about it, and learn how we could go about having that same conversation and end up with a breakthrough.

    Beth R. Chase

    President & CEO C3 Consulting LLC

  • Mark Cappellino is humble, yet assertive…both positive, powerful characteristics for coaches. He has a self-confidence and centeredness that are helpful for those of us who like to feel we’re dealing with someone who has their act together. Whenever I raise an issue, he knows exactly what point to go to and exactly what tools I can use to work on that. He’s continually sharpening his blade—and it shows.

    Marc Fortune

    Former CEO, Century II and Founder, Force Five

  • I don’t trust coaches. But when I met Mark at the suggestion of my CEO, I instantaneously felt he knew what he was doing, could be trusted and would deliver. I was right on all counts.

    Janet McDonald

    Principal C3 Consulting LLC

  • Mark is a fabulous listener. He creates a non-threatening learning environment that helps executives peel away the layers of emotion and fear to get right to the heart of the issues they are facing.

    Michael Rosen

    President Kroll® Background America