July 29, 2014
Uncomfortable with emotions at work? In the U.S., many of us would prefer emotionless over emotional. It’s as if bringing the full palette of our feelings to work is anathema to achieving our objectives. I believe the biggest challenge to our emotional competence lies not in ourselves, but in the way we orient to feelings in our culture.
June 26, 2014
Work gets done in conversations. Specifically, conversations where ideas get discussed and actions get taken. Without a preamble to our conversation, we run the risk of misinterpretation or misunderstanding. The preamble is an opportunity for both parties to clarify up front the purpose of the conversation they’re about to have and whether or not there is a role purpose for hierarchical authority in that dialogue.